Orders received by 5 pm Friday will be delivered within 7 days. You will receive an email notification with the intended delivery time and date within 24-hours of your delivery.
REFUND POLICY. If for any reason, your order is not available for delivery within the designated delivery period, a complete refund will be issued and applied to your original method of payment within 7-10 days.
SUBSTITUTION POLICY. Occasionally, substitutions may be necessary to create your arrangement(s) due to the availability of certain plants at various time in the growing season. Our utmost care is taken to maintain the style, theme and colour scheme of the arrangement agreed upon using plants of equal value. Additionally, the substitution of certain accent items may be necessary due to increased demand or seasonal shortages. Every effort will be made to create your arrangement(s) as close to the original agreed upon design specifications as possible. In single plant arrangements, we will make every attempt to the colours requested.
GUARANTEE POLICY. We do not guarantee against any weather-related damage such as but not limited to frost, heat, wind, rain or lack of proper care. We will, however, do our upmost to respond to any questions or concerns you may have about your seasonal arrangements or designs in a timely fashion.
Please contact us at firstname.lastname@example.org with quesitons.